The Customer's Situation
Cik Tan Mei Ling's bedroom Daikin 1.5HP in Bandar Sunway had been perfect for 5 years — until the louver got stuck pointing straight down one night, blasting cold air at her pillow. She woke with a stiff neck. Pressing swing on the remote did nothing. Power reset didn't help. She could push the louver closed manually, but it flopped back down when the aircond ran.
Our Diagnosis
Technician Kai Wen found the problem in 2 minutes: the small plastic gear connecting motor to louver was completely stripped. Motor hummed when swing was activated, but the shaved-down gear had zero grip. This is one of our most common repairs on 4-6 year old units. Read our full louver fix guide for more details.
Results
- Louver swing fully restored — smooth oscillation all modes
- Properly closes when unit shuts off
- No more cold air blast at the bed
Pricing
- OEM gear: RM35
- Labour: RM85
- Total: RM120
Issues Identified
- Horizontal louver stuck fully open — cold air blasting directly at bed
- Swing function not responding
- Motor spinning but louver not moving — stripped gear confirmed
- 5-year-old unit, well-maintained otherwise
Work Completed
- Opened indoor unit housing
- Removed stripped louver gear (teeth completely worn)
- Installed new OEM replacement gear for Daikin FTKC series
- Tested swing — smooth oscillation in all modes restored
- Lubricated gear mechanism to reduce future wear
- Full 15-minute function test — all working perfectly
Customer Feedback
"Such a simple fix! Kai Wen found the problem in 2 minutes and fixed it in 45. RM120 for a perfect repair and no more cold air blowing at my face. Very happy."
— Cik Tan Mei Ling, Bandar Sunway