FAQ

Frequently Asked Questions

Got questions about our aircond services? Find answers to the most common questions below. Can't find what you're looking for? WhatsApp us anytime!

Services

What services do you offer?

We offer comprehensive aircond services including regular cleaning, chemical wash, gas top-up, repair, installation, maintenance contracts, inspection, and complete overhaul services for all AC brands.

What's the difference between cleaning and chemical wash?

Regular cleaning involves basic filter and surface cleaning. Chemical wash is a deep cleaning process using specialized solutions to remove stubborn dirt, mold, and bacteria from internal components for better performance.

How often should I service my aircond?

We recommend servicing your AC every 3-4 months for regular cleaning. For chemical wash, once a year is typically sufficient unless you notice reduced cooling or bad odors.

Do you service all aircond brands?

Yes! Our technicians are trained to service all major brands including Daikin, Panasonic, York, Mitsubishi, LG, Samsung, Carrier, Acson, and more.

Pricing

How much does aircond cleaning cost?

Pricing depends on the type of service and number of units. Contact us via WhatsApp for a free quote tailored to your specific needs. We offer competitive rates with no hidden fees.

Are there any hidden charges?

No hidden charges. We believe in transparent pricing. Any additional work needed will be communicated and approved by you before we proceed.

Do you offer discounts for multiple units?

Yes! We offer package deals for servicing multiple AC units. The more units you service, the better the rate per unit. WhatsApp us for a custom quote.

What payment methods do you accept?

We accept cash, bank transfer, and online payment. Payment is collected after the service is completed to your satisfaction.

Booking

How do I book a service?

Simply WhatsApp us with your location and the service you need. Our team will respond quickly to confirm availability and schedule your appointment.

What are your operating hours?

We operate Monday to Sunday, 9am to 7pm. We're available for bookings throughout the week including weekends and public holidays.

How quickly can you come?

We strive to provide same-day or next-day service depending on availability. For urgent repairs, we'll do our best to accommodate you as soon as possible.

Can I reschedule my appointment?

Yes, we understand plans can change. Simply WhatsApp us to reschedule your appointment. We appreciate advance notice when possible.

Warranty & Support

Do you provide warranty for your services?

Yes, we stand behind our work. We provide warranty coverage for our services and parts. Specific warranty terms depend on the type of service performed.

What if I'm not satisfied with the service?

Customer satisfaction is our priority. If you're not happy with our service, contact us immediately and we'll make it right at no additional cost.

Still Have Questions?

Our team is here to help. WhatsApp us for quick answers to any questions!

Ask Us Anything